Ulasan Ilmiah: Hubungan Resiko Keamanan Pangan dan Kepercayaan Konsumen dalam Rantai Pasok Produk Susu
Relation between Food Safety Risk and Consumer Confidence in the Dairy Product Supply-A Review
Keywords:
Consumer confidence, Dairy product, Food safety, Supply Chain
Abstract
In 2019 and 2020, the condition of the food safety system in Indonesia was still relatively low. This was showed by the rise in food safety incidents, one of which is in dairy products. The incidents that occurred had led to reduced consumer confidence in the quality and safety of dairy products, even though these products provide an important source of nutrition for growing children. The benefits of milk can be optimally obtained by maintaining food safety standards and ensuring that dairy products are tested as healthy for consumers. Therefore, this article aims to discuss the relation between food safety risk and consumer confidence in the dairy product supply chain as well as future perspectives that can be adopted by the industry to increase consumer confidence in the dairy product supply chain. This research paper investigates by literature review. The findings reveal that ensuring the safety of dairy products are the strategy to establish and maintain consumer trust. The consumer trust can be achieved when operators, distributors, and food vendors consistently deliver a safe product with relevant standards. To enhance consumer trust can be done by reforming and improving the quality assurance of products certified by authorized regulatory bodies and establishing traceability of the food supply chain. Emerging trends that are expected to revolutionize the food industry include transparency, sustainability, and health-oriented approaches, with blockchain technology being one of the promising solutions.
References
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Le, A. T., Nguyen, M. T., Vu, H. T. T., & Nguyen Thi, T. T. (2020). Consumers’ trust in food safety indicators and cues: The case of Vietnam. Food Control, 112(February), 107162. https://doi.org/10.1016/j.foodcont.2020.107162
Lee, H., & Yoon, Y. (2021). Etiological agents implicated in foodborne illness world wide. Food Science of Animal Resources, 41(1), 1–7. https://doi.org/10.5851/KOSFA.2020.E75
Li, S., Wang, Y., Tacken, G. M. L., Liu, Y., & Sijtsema, S. J. (2021). Consumer trust in the dairy value chain in China: The role of trustworthiness, the melamine scandal, and the media. Journal of Dairy Science, 104(8), 8554–8567. https://doi.org/10.3168/jds.2020-19733
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Manzini, R., & Accorsi, R. (2013). The new conceptual framework for food supply chain assessment. Journal of Food Engineering, 115(2), 251–263. https://doi.org/10.1016/j.jfoodeng.2012.10.026
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Astill, J., Dara, R. A., Campbell, M., Farber, J. M., Fraser, E. D. G., Sharif, S., & Yada, R. Y. (2019). Transparency in food supply chains: A review of enabling technology solutions. Trends in Food Science and Technology, 91(April), 240–247. https://doi.org/10.1016/j.tifs.2019.07.024
Aung, M. M., & Chang, Y. S. (2014). Traceability in a food supply chain: Safety and quality perspectives. Food Control, 39(1), 172–184. https://doi.org/10.1016/j.foodcont.2013.11.007
Ayan, B., Güner, E., & Son-Turan, S. (2022). Blockchain Technology and Sustainability in Supply Chains and a Closer Look at Different Industries : A Mixed. Logistics, 6(85), 1–39. https://doi.org/https://doi.org/10.3390/logistics 6040085
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Bai, L., Wang, M., Yang, Y., & Gong, S. (2019). Food safety in restaurants: The consumer perspective. International Journal of Hospitality Management, 77(June), 139–146. https://doi.org/10.1016/j.ijhm.2018.06.023
Barinda, S., & Ayuningtyas, D. (2022). Assessing the food control system in Indonesia: A conceptual framework. Food Control, 134. https://doi.org/10.1016/J.FOODCONT.2021.108687
Canavari, M., & Coderoni, S. (2019). Green marketing strategies in the dairy sector: Consumer-stated preferences for carbon footprint labels. Strategic Change, 28(4), 233–240. https://doi.org/10.1002/jsc.2264
Canavari, M., & Coderoni, S. (2020). Consumer stated preferences for dairy products with carbon footprint labels in Italy. Agricultural and Food Economics, 8(1), 1–16. https://doi.org/10.1186/s40100-019-0149-1
Chen, C., Zhang, J., & Delaurentis, T. (2014). Quality control in food supply chain management: An analytical model and case study of the adulterated milk incident in China. International Journal of Production Economics, 152, 188–199. https://doi.org/10.1016/J.IJPE.2013.12.016
Dadar, M., Fakhri, Y., Shahali, Y., & Mousavi Khaneghah, A. (2020). Contamination of milk and dairy products by Brucella species: A global systematic review and meta-analysis. Food Research International, 128, 108775. https://doi.org/10.1016/J.FOODRES.2019.108775
Djermani, F., Sulaiman, Y., Nik Mat, N. K., & Sahban, M. A. (2020). Consumers’ Healthy Lifestyle: Does It Matter For The Consumption Pattern Of Healthy Food? Jurnal Aplikasi Manajemen, Ekonomi Dan Bisnis, 5(1), 43–57. https://doi.org/10.51263/jameb.v5i1.117
Espiñeira, M., & Santaclara, F. J. (2016). Advances in Food Traceability Techniques and Technologies: Improving Quality Throughout the Food Chain. Advances in Food Traceability Techniques and Technologies: Improving Quality Throughout the Food Chain. https://doi.org/10.1016/C2014-0-01963-6
Garcia, S. N., Osburn, B. I., & Cullor, J. S. (2019, June). A one health perspective on dairy production and dairy food safety. One Health. Elsevier. https://doi.org/10.1016/j.onehlt.2019.100086
Golian, J., Nagyová, L., Andocsová, A., Zajác, P., & Palkovič, J. (2018). Food safety from consumer perspective: Health safety. Potravinarstvo Slovak Journal of Food Sciences, 12(1), 313–322. https://doi.org/10.5219/917
Górska-Warsewicz, H., Rejman, K., Laskowski, W., & Czeczotko, M. (2019). Milk and dairy products and their nutritional contribution to the average polish diet. Nutrients, 11(8). https://doi.org/10.3390/nu11081771
Hanus, G. (2018). the Impact of Globalization on the Food Behaviour of Consumers – Literature and Research Review. CBU International Conference Proceedings, 6(2006), 170–174. https://doi.org/10.12955/cbup.v6.1151
Harlia, E., Rahmah, K. N., & Suryanto, D. (2018). Food safety of milk and dairy product of dairy cattle from heavy metal contamination. IOP Conference Series: Earth and Environmental Science, 102(1). https://doi.org/10.1088/1755-1315/102/1/012050
Ismaiel, A. A., Tharwat, N. A., Sayed, M. A., & Gameh, S. A. (2020). Two-year survey on the seasonal incidence of aflatoxin M1 in traditional dairy products in Egypt. Journal of Food Science and Technology, 57(6), 2182–2189. https://doi.org/10.1007/S13197-020-04254-3/TABLES/3
Jonge, J. De. (2008). A monitor for consumer confidence in the safety of food, 1–192.
Khairullah, A. R., Kurniawan, S. C., Sudjarwo, S. A., Effendi, M. H., Afnani, D. A., Silaen, O. S. M., … Ramandinianto, S. C. (2023). Detection of multidrug-resistant Staphylococcus aureus and coagulase-negative staphylococci in cow milk and hands of farmers in East Java, Indonesia. Biodiversitas, 24(1), 658–664. https://doi.org/10.13057/biodiv/d240174
Khanna, A., Jain, S., Burgio, A., Bolshev, V., & Panchenko, V. (2022). Blockchain-Enabled Supply Chain platform for Indian Dairy Industry: Safety and Traceability. Foods, 11(17), 1–29. https://doi.org/10.3390/foods11172716
Klopčič, M., Slokan, P., & Erjavec, K. (2020). Consumer preference for nutrition and health claims: A multi-methodological approach. Food Quality and Preference, 82(February 2020). https://doi.org/10.1016/j.foodqual.2019.103863
Lalor, F., Madden, C., McKenzie, K., & Wall, P. G. (2011). Health claims on foodstuffs: A focus group study of consumer attitudes. Journal of Functional Foods, 3(1), 56–59. https://doi.org/10.1016/j.jff.2011.02.001
Le, A. T., Nguyen, M. T., Vu, H. T. T., & Nguyen Thi, T. T. (2020). Consumers’ trust in food safety indicators and cues: The case of Vietnam. Food Control, 112(February), 107162. https://doi.org/10.1016/j.foodcont.2020.107162
Lee, H., & Yoon, Y. (2021). Etiological agents implicated in foodborne illness world wide. Food Science of Animal Resources, 41(1), 1–7. https://doi.org/10.5851/KOSFA.2020.E75
Li, S., Wang, Y., Tacken, G. M. L., Liu, Y., & Sijtsema, S. J. (2021). Consumer trust in the dairy value chain in China: The role of trustworthiness, the melamine scandal, and the media. Journal of Dairy Science, 104(8), 8554–8567. https://doi.org/10.3168/jds.2020-19733
Macready, A. L., Hieke, S., Klimczuk-Kochańska, M., Szumiał, S., Vranken, L., & Grunert, K. G. (2020). Consumer trust in the food value chain and its impact on consumer confidence: A model for assessing consumer trust and evidence from a 5-country study in Europe. Food Policy, 92(July 2019), 101880. https://doi.org/10.1016/j.foodpol.2020.101880
Manzini, R., & Accorsi, R. (2013). The new conceptual framework for food supply chain assessment. Journal of Food Engineering, 115(2), 251–263. https://doi.org/10.1016/j.jfoodeng.2012.10.026
O’Ryan, M., Prado, V., & Pickering, L. K. (2005). A millennium update on pediatric diarrheal illness in the developing world. Seminars in Pediatric Infectious Diseases, 16(2), 125–136. https://doi.org/10.1053/J.SPID.2005.12.008
Paul, J., & Rana, J. (2012). Consumer behavior and purchase intention for organic food. Journal of Consumer Marketing, 29(6), 412–422. https://doi.org/10.1108/07363761211259223
Profeta, A. (2020). The Impact of Health Claims in Different Product Categories. Journal of International Food and Agribusiness Marketing, 32(2), 123–140. https://doi.org/10.1080/08974438.2019.1599753
Sajdakowska, M., Gębski, J., & Gutkowska, K. (2021). Directions of changes in the health values of dairy products in the opinion of consumers. Nutrients, 13(6). https://doi.org/10.3390/nu13061945
Singh, V., & Sharma, S. K. (2022). Application of blockchain technology in shaping the future of food industry based on transparency and consumer trust. Journal of Food Science and Technology, (300). https://doi.org/10.1007/s13197-022-05360-0
Sinha, K., & Vandana. (2021). SUPPLY CHAIN MANAGEMENT A Case of Automobile Industry in Pakistan, (2), 1786–1793.
Sudarwanto, M., Akineden, Ö., Odenthal, S., Gross, M., & Usleber, E. (2015). Extended-spectrum β-lactamase (ESBL)-producing Klebsiella pneumoniae in bulk tank milk from dairy farms in Indonesia. Foodborne Pathogens and Disease, 12(7), 585–590. https://doi.org/10.1089/fpd.2014.1895
Susanty, A., Bakhtiar, A., Puspitasari, N. B., Susanto, N., & Handjoyo, D. K. S. (2019). The performance of dairy supply chain in Indonesia: a system dynamics approach. International Journal of Productivity and Performance Management, 68(6), 1141–1163. https://doi.org/10.1108/IJPPM-09-2018-0325
Suwito, W. (2010). Bakteri yang sering mencemari susu: deteksi, patogenesis, epidemiologi, dan cara pengendaliannya. Jurnal Litbang Pertanian, 29(3), 96–100.
Tilman, D., & Clark, M. (2014). Global diets link environmental sustainability and human health. Nature, 515(7528), 518–522. https://doi.org/10.1038/nature13959
Tonkin, E., Webb, T., Henderson, J., Ward, P. R., Coveney, J., Meyer, S. B., … Wilson, A. M. (2021). The health implications of distrust in the food system: findings from the dimensions of trust in food systems scale (DOTIFS scale). BMC Public Health, 21(1), 1–13. https://doi.org/10.1186/s12889-021-11349-9
Trienekens, J. H., Wognum, P. M., Beulens, A. J. M., & Van Der Vorst, J. G. A. J. (2012). Transparency in complex dynamic food supply chains. Advanced Engineering Informatics, 26(1), 55–65. https://doi.org/10.1016/j.aei.2011.07.007
Vp, A., Singh, S., & Chauhan, A. K. (2022). Blockchain Technology in Dairy Industry. Indian Dairyman, (February), 52–57.
WHO. (2020). Global Health Observatory Data Repository: Road Traffic Deaths, Data by Country.
Wright, T., Baso, D. and, & Abdi, A. (2016). Indonesia 2016 Dairy and Products Annual Report Dairy and Products Annual Indonesia. Global Agricultural Information Network.
Wu, W., Zhang, A., van Klinken, R. D., Schrobback, P., & Muller, J. M. (2021). Consumer trust in food and the food system: A critical review. Foods, 10(10), 1–15. https://doi.org/10.3390/foods10102490
Xu, L., & Wu, L. (2010). Food safety and consumer willingness to pay for certified traceable food in China. Journal of the Science of Food and Agriculture, 90(8), 1368–1373. https://doi.org/10.1002/jsfa.3985
Zagata, L., & Lostak, M. (2012). In Goodness We Trust. The Role of Trust and Institutions Underpinning Trust in the Organic Food Market. Sociologia Ruralis, 52(4), 470–487. https://doi.org/10.1111/j.1467-9523.2012.00574.x
Zhao, R., Xu, Y., Wen, X., Zhang, N., & Cai, J. (2018). Carbon footprint assessment for a local branded pure milk product: A lifecycle based approach. Food Science and Technology (Brazil), 38(1), 98–105. https://doi.org/10.1590/1678-457x.02717
Published
2023-07-31
How to Cite
Hibatullah, A., Asritafriha, L., & Hanifah, S. (2023). Ulasan Ilmiah: Hubungan Resiko Keamanan Pangan dan Kepercayaan Konsumen dalam Rantai Pasok Produk Susu. Jurnal Teknologi Dan Mutu Pangan, 2(1), 58-68. https://doi.org/https://doi.org/10.30812/jtmp.v2i1.3146
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Articles
This work is licensed under a Creative Commons Attribution 4.0 International License.
