Utilizing Financial Technology, Financial Literacy, and Financial Self-Efficacy in Achieving Generation Zoomer’s Financial Inclusion
Keywords:
Financial Inclusion, Financial Literacy, Financial Self-Efficacy, Financial Technology, Generation Zoomer
Abstract
Economic development in the digital era is very rapid, which also encourages people to gain access to financial product services called financial inclusion. The growing population in Indonesia, which is dominated by generation Z, makes financial inclusion very important for those of productive age. This research aims to determine the influence of financial technology, financial literacy and financial self-efficacy on financial inclusion. The population is generation Z in the city of Semarang, a total of 60 respondents taken using purposive sampling techniques. Data collection uses a questionnaire with Likert scale parameters. The data analysis technique uses multiple linear regression and is processed using SPSS version 29 software. Research findings show that the variables financial technology, financial literacy and financial self-efficacy have a positive and significant influence on financial inclusion. Based on these findings, it shows that the better the knowledge related to financial technology, financial literacy and financial self-efficacy, the better the financial inclusion will be.
References
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A conceptualization and research agenda. Journal of Business Research, 79(July):228–237.
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Kewirausahaan, 2(2):263. https://doi.org/10.26740/jepk.v2n2.p263-275
Lubis, M. D. and Sitorus, D. H. (2023). Pengaruh Kemudahan, Keamanan, dan Kepercayaan terhadap
Loyalitas Konsumen. Target: Jurnal Manajemen Bisnis, 5(2):209–218. https://doi.org/10.30812/
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How Investors Attitudes Shape Stock Market Participation in the Presence of Financial Self-Efficacy.
Frontiers in Psychology, 11(October):1–17. Publisher: Frontiers. https://doi.org/10.3389/fpsyg.
2020.553351
Rosdiana, R. (2020). Analysis of Investment Interests, Motivation, Social Environment, Financial Literacy
(Comparative Study of Generation Z and Millennial Generation). International Journal of
Business, Economics and Law, 22(1):111–121.
Sari, A. N. and Kautsar, A. (2020). Analisis Pengaruh Literasi Keuangan, Financial Technology, dan
Demografi terhadap Inklusi Keuangan pada Masyarakat di Kota Surabaya. Jurnal Ilmu Manajemen,
8(4):1233–1246. https://doi.org/10.26740/jim.v8n4.p1233-1246
Sari, W. A., Fiorintari, F., and Ardhi, Q. (2023). Persepsi Generasi-Z Dalam Penggunaan Fintech
Payment. Eksos, 19(1):17–26. https://doi.org/10.31573/eksos.v19i1.509
Setiawan, A. B. (2018). Revolusi Bisnis Berbasis Platform sebagai Penggerak Ekonomi Digital di Indonesia.
Masyarakat Telematika Dan Informasi : Jurnal Penelitian Teknologi Informasi dan Komunikasi,
9(1):61. https://doi.org/10.17933/mti.v9i1.118.
Simangunsong, D. A. Y., Nasution, A. I. L., and Nasution, M. L. I. (2023). Pengaruh Kualitas Layanan,
Kepercayaan, dan Kepuasan Terhadap Loyalitas Nasabah : Studi Kasus Bank Sumut Syariah KCP
Lubuk Pakam. Journal of Islamic Economics and Finance, 1(4):153–173. https://doi.org/10.
59841/jureksi.v1i4.435
Telukdarie, A. and Mungar, A. (2023). The Impact of Digital Financial Technology on Accelerating
Financial Inclusion in Developing Economies. Procedia Computer Science, 217(January):670–678.
https://doi.org/10.1016/j.procs.2022.12.263
Tiwari, A. and Yadav, A. (2022). A Study of Financial Literacy and Financial Behaviour Among
Millennials and Generation Z. Publisher: Zenodo. https://doi.org/10.5281/ZENODO.7251292
Utami, N. G. P. and Isbanah, Y. (2023). Pengaruh Financial Literacy, Financial Attitude, Financial
Technology, Sefl-Control, dan Hedonic Lifestyle terhadap Financial Behavior pada Generasi Z di Jawa
Timur. Jurnal Ilmu Manajemen, pages 506–521. https://doi.org/10.26740/jim.vn.p506-521
Yanti, W. I. P. (2019). Pengaruh Inklusi Keuangan dan Literasi Keuangan terhadap Kinerja UMKM
di Kecamatan Moyo Utara. Jurnal Manajemen dan Bisnis, 2(1). https://doi.org/10.37673/jmb.
v2i1.305
Zuraidah, E. (2018). Analisa Kualitas Pelayanan Restoran Cepat Saji Dengan Metode Servqual (Service
Quality). PROSISKO: Jurnal Pengembangan Riset dan Observasi Sistem Komputer, 5(2):136–141.
Keuangan, Efikasi Diri, dan Gender. Jurnal Ilmiah Manajemen dan Bisnis (JIMBis), 2(2):107–124.
https://doi.org/10.24034/jimbis.v2i2.5836
Alshehadeh, A. R. and Al-Khawaja, H. (2022). Financial Technology as a Basis for Financial Inclusion
and its Impact on Profitability: Evidence from Commercial Banks. International Journal of Advances
in Soft Computing and its Applications, 14(2):126–138, doi: https://doi.org/10.15849/IJASCA.
220720.09
Anantadjaya, S. P., Setiawan, B. A., Violin, V., Moridu, I., and Bailusy, M. N. (2023). Exploring
Financial Technology’s Impact on Generation Z Transaction Knowledge. Jurnal Scientia, 12(03):3945–
3951, https://doi.org/10.58471/scientia.v12i03.1823
Atarwaman, R., Gainau, P. C., and Muriany, W. N. C. (2023). Pengaruh Financial Technology terhadap
Inklusi Keuangan UMKM Pengguna Qris. Jurnal Akuntansi Kontemporer, 15(3):143–‘54. https:
//doi.org/10.33508/jako.v15i3.4545
Aziz, A. and Naima, U. (2021). Rethinking digital financial inclusion: Evidence from Bangladesh.
Technology in Society, 64:101509. https://doi.org/10.1016/j.techsoc.2020.101509
Bhandari, B. S. (2018). Life Insurance - Social Security & Financial Inclusion. Bimaquest, 18(2).
Brüggen, E. C., Hogreve, J., Holmlund, M., Kabadayi, S., and Löfgren, M. (2017). Financial wellbeing:
A conceptualization and research agenda. Journal of Business Research, 79(July):228–237.
https://doi.org/10.1016/j.jbusres.2017.03.013
Demir, A., Pesqué-Cela, V., Altunbas, Y., and Murinde, V. (2022). Fintech, financial inclusion and
income inequality: a quantile regression approach. The European Journal of Finance, 28(1):86–107.
https://doi.org/10.1080/1351847X.2020.1772335
Farrell, L., Fry, T. R., and Risse, L. (2016). The significance of financial self-efficacy in explaining
women’s personal finance behaviour. Journal of Economic Psychology, 54(March):85–99. https://
doi.org/10.1016/j.joep.2015.07.001
Fauzi, F. (2020). Pengaruh Etnosentrisme, Citra Merek, dan Gaya Hidup terhadap Keputusan Pembelian
Batik. Jurnal Ekonomi : Journal of Economic, 11(1):74–81. https://doi.org/10.47007/jeko.
v11i1.3220
Fietroh, M. N. (2023). The Impact of Financial Literacy, Financial Technology, and Financial Behavior
on Generation Z Financial Inclusion. IRE Journals, 7(1):299–307.
Goswami, S., Sharma, R. B., and Chouhan, V. (2022). Impact of Financial Technology (Fintech) on
Financial Inclusion (FI) in Rural India. Universal Journal of Accounting and Finance, 10(2):483–497.
https://doi.org/10.13189/ujaf.2022.100213
Goyal, K., Kumar, S., and Xiao, J. J. (2021). Antecedents and Consequences of Personal Financial
Management Behavior: A Systematic Literature Review and Future Research Agenda. International
Journal of Bank Marketing, 39(7):1166–1207. https://doi.org/10.1108/IJBM-12-2020-0612
Hassouba, T. A. (2023). Financial inclusion in Egypt: the road ahead. Review of Economics and Political
Science, pages 1–22. https://doi.org/10.1108/REPS-06-2022-0034
Kangwa, D., Mwale, J. T., and Shaikh, J. M. (2021). The Social Production of Financial Inclusion of
Generation Z in Digital Banking Ecosystems. Australasian Business, Accounting and Finance Journal.
15(3):95–118. https://doi.org/10.14453/aabfj.v15i3.6
Kautsar, A., Asandimitra, N., and Aji, T. S. (2019). Financial Self-Efficacy and Entrepreneurial Leadership
on SME Performance. International Journal of Academic Research in Business and Social
Sciences, 8(12):1806–1816. https://doi.org/10.6007/IJARBSS/v8-i12/5326
Kawamura, T., Mori, T., Motonishi, T., and Ogawa, K. (2021). Is Financial Literacy Dangerous? Financial
Literacy, Behavioral Factors, and Financial Choices of Households. Journal of the Japanese and
International Economies, 60(February):101131. https://doi.org/10.1016/j.jjie.2021.101131
Khatun, N. (2021). Applications of normality test in statistical analysis. Open Journal of Statistics,
11(113-122):113. Publisher: Scientific Research Publishing.
Kurniasari, F., Gunardi, A., Putri, F. P., and Firmansyah, A. (2021). The role of financial technology to
increase financial inclusion in Indonesia. International Journal of Data and Network Science, 5(3):391–
400. https://doi.org/10.5267/j.ijdns
Lavery, M. R., Acharya, P., Sivo, S. A., and Xu, L. (2019). Number of predictors and multicollinearity:
What are their effects on error and bias in regression? Communications in Statistics - Simulation and
Computation, 48(1):27–38. https://doi.org/10.1080/03610918.2017.1371750
Lenaini, I. (2021). Teknik Pengambilan Sampel Purposive dan Snowball Sampling. Historis : Jurnal
Kajian, Penelitian dan Pengembangan Pendidikan Sejarah, 6(1):33–39. https://doi.org/10.31764/
historis.v6i1.4075
Lim, A. L. (2024). Analisis Kinerja Pemasaran Terhadap Keputusan Pembelian UMKM Produk Camilan
di Pontianak. Journal of Economics and Business UBS, 13(2):542–556. https://doi.org/10.52644/
joeb.v13i2.1539
Listiani, N. M. (2017). Pengaruh Kreativitas dan Motivasi Terhadap Hasil Belajar Mata Pelajaran
Produktif Pemasaran pada Siswa Kelas XI SMK Negeri 2 Tuban. Jurnal Ekonomi Pendidikan dan
Kewirausahaan, 2(2):263. https://doi.org/10.26740/jepk.v2n2.p263-275
Lubis, M. D. and Sitorus, D. H. (2023). Pengaruh Kemudahan, Keamanan, dan Kepercayaan terhadap
Loyalitas Konsumen. Target: Jurnal Manajemen Bisnis, 5(2):209–218. https://doi.org/10.30812/
target.v5i2.3021
Nadeem, M. A., Qamar, M. A. J., Nazir, M. S., Ahmad, I., Timoshin, A., and Shehzad, K. (2020).
How Investors Attitudes Shape Stock Market Participation in the Presence of Financial Self-Efficacy.
Frontiers in Psychology, 11(October):1–17. Publisher: Frontiers. https://doi.org/10.3389/fpsyg.
2020.553351
Rosdiana, R. (2020). Analysis of Investment Interests, Motivation, Social Environment, Financial Literacy
(Comparative Study of Generation Z and Millennial Generation). International Journal of
Business, Economics and Law, 22(1):111–121.
Sari, A. N. and Kautsar, A. (2020). Analisis Pengaruh Literasi Keuangan, Financial Technology, dan
Demografi terhadap Inklusi Keuangan pada Masyarakat di Kota Surabaya. Jurnal Ilmu Manajemen,
8(4):1233–1246. https://doi.org/10.26740/jim.v8n4.p1233-1246
Sari, W. A., Fiorintari, F., and Ardhi, Q. (2023). Persepsi Generasi-Z Dalam Penggunaan Fintech
Payment. Eksos, 19(1):17–26. https://doi.org/10.31573/eksos.v19i1.509
Setiawan, A. B. (2018). Revolusi Bisnis Berbasis Platform sebagai Penggerak Ekonomi Digital di Indonesia.
Masyarakat Telematika Dan Informasi : Jurnal Penelitian Teknologi Informasi dan Komunikasi,
9(1):61. https://doi.org/10.17933/mti.v9i1.118.
Simangunsong, D. A. Y., Nasution, A. I. L., and Nasution, M. L. I. (2023). Pengaruh Kualitas Layanan,
Kepercayaan, dan Kepuasan Terhadap Loyalitas Nasabah : Studi Kasus Bank Sumut Syariah KCP
Lubuk Pakam. Journal of Islamic Economics and Finance, 1(4):153–173. https://doi.org/10.
59841/jureksi.v1i4.435
Telukdarie, A. and Mungar, A. (2023). The Impact of Digital Financial Technology on Accelerating
Financial Inclusion in Developing Economies. Procedia Computer Science, 217(January):670–678.
https://doi.org/10.1016/j.procs.2022.12.263
Tiwari, A. and Yadav, A. (2022). A Study of Financial Literacy and Financial Behaviour Among
Millennials and Generation Z. Publisher: Zenodo. https://doi.org/10.5281/ZENODO.7251292
Utami, N. G. P. and Isbanah, Y. (2023). Pengaruh Financial Literacy, Financial Attitude, Financial
Technology, Sefl-Control, dan Hedonic Lifestyle terhadap Financial Behavior pada Generasi Z di Jawa
Timur. Jurnal Ilmu Manajemen, pages 506–521. https://doi.org/10.26740/jim.vn.p506-521
Yanti, W. I. P. (2019). Pengaruh Inklusi Keuangan dan Literasi Keuangan terhadap Kinerja UMKM
di Kecamatan Moyo Utara. Jurnal Manajemen dan Bisnis, 2(1). https://doi.org/10.37673/jmb.
v2i1.305
Zuraidah, E. (2018). Analisa Kualitas Pelayanan Restoran Cepat Saji Dengan Metode Servqual (Service
Quality). PROSISKO: Jurnal Pengembangan Riset dan Observasi Sistem Komputer, 5(2):136–141.
Published
2024-07-02
Section
Article
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