Information Security Analysis of Online Education Management System using Information Technology Infrastructure Library Version 3
DOI:
https://doi.org/10.30812/matrik.v22i2.2474Keywords:
Frame Work, Information Security, Infrastructur Libarry, Online Eduaction SystemAbstract
The rapid development of information affects many aspects of human life. So that the field of information security becomes one aspect that must be considered. This study aims to measure the information security awareness and to improve daily operational activities of managing IT services effectively and efficiently. Salemba Adventist Academy has used the Wium Online Education Management System (WIOEM) online system, but in its implementation the security aspects of the system are not yet known. The Information Technology Infrastructure Library (ITIL) v3 framework which is globally recognized for managing information technology is broken down into five parts: Service Strategy, Service Design, Service Transition, Service Operation, Continual Service Improvement. This study focuses on Service Operations with 4 attributes, namely: Security, Privacy, Risk, and Trust. The data collection method used by the researcher was through observation in the form of a questionnaire in taking the number of samples to several students by taking population samples using the Lemeshow method. After the data were collected, the results of the ITIL indicator questionnaire are calculated based on the data security level. The results show that the Security indicator is Level 1, the Privacy indicator is level 3, the Risk indicator is level 3, and the Trust indicator is level 4 on the Data Security Level scale. This shows that the WIOEM system can be used properly according to user expectations and meets several levels of data security according to ITIL v3 framework.
Downloads
Download data is not yet available.
References
[1] D. Gustina, N. Yuliani, A. Basry, I. G. A. Suwartane, F. Nurzaman, and M. Marnis, “Penerapan teknologi informasi di era digital
dalam mendukung proses belajar siswa sd it raflesia cimanggis depok,†Jurnal Abdi Masyarakat (JAM), vol. 7, pp. 174–190, 1
2022.
[2] Y. T. Sepis, “Analisa keamanan sistem informasi menggunakan framework cobit 5 dengan domain dss05 dan apo13 di pt xyz,â€
TeIKa, vol. 12, pp. 35–42, 5 2022.
[3] A. Widianto and A. P. Subriadi, “It service management evaluation method based on content, context, and process approach: A
literature review,†Procedia Computer Science, vol. 197, pp. 410–419, 2022.
[4] T. Lin, P. Wu, and F. Gao, “Information security of flowmeter communication network based on multi-sensor data fusion,â€
Energy Reports, vol. 8, pp. 12 643–12 652, 1 2022.
[5] B. Alkhazi, M. Alshaikh, S. Alkhezi, and H. Labbaci, “Assessment of the impact of information security awareness training
methods on knowledge, attitude, and behavior,†IEEE Access, vol. 10, pp. 132 132–132 143, 2022.
[6] D. Herlinudinkhaji, “Evaluasi layanan teknologi informasi itil versi 3 domain service desain pada universitas selamat sri kendal,â€
Walisongo Journal of Information Technology, vol. 1, pp. 63–74, 1 2019.
[7] AXELOS, ITIL Foundation, ITIL 4 edition, 1st ed. TSO (The Stationery Office), 2019. [Online]. Available:
www.tsoshop.co.uk
[8] H. Fryonanda, H. Sokoco, and Y. Nurhadryani, “Evaluasi infrastruktur teknologi informasi dengan cobit 5 dan itil v3,†JUTI:
Jurnal Ilmiah Teknologi Informasi, vol. 17, pp. 1–11, 1 2019.
[9] R. D. Handayani and R. Z. A. Aziz, “Framework information technology infrastructure library (itil v3) : Audit teknologi
informasi sistem informasi akademik (siakad) perguruan tinggi,†Explore: Jurnal Sistem Informasi dan Telematika, vol. 11, pp.
29–35, 1 2020.
[10] K. Marzuki, N. Hanif, and I. P. Hariyadi, “Application of Domain Keys Identified Mail , Sender Policy Framework , Anti-Spam
, and Anti-Virus : The Analysis on Mail Servers,†International Journal of Electronics and Communications System, vol. 2,
no. 2, pp. 65–73, 2022.
[11] S. Hanief and I.W. Jepriana, “Analisis maturity level dalam blended learning pada domain service operation framework itil v3,â€
JUTIK: Jurnal Teknologi Informasi dan Komputer, vol. 5, pp. 68–75, 2019.
[12] J. Sudrajat, Y. Prihadi, and A. L. Suryana, “Penerapan manajemen layanan teknologi informasi menggunakan framework information
technology infrastructure library v.3 (studi kasus stmik mardira indonesia),†Jurnal Computech & Bisnis, vol. 13, pp.
18–27, 2019.
[13] A. Sugianto and S. Rahman, “The effect of product quality, price, and promotion on purchase decision of shinyoku lights at cv.
sinar abadi pekanbaru,†PROCURATIO, vol. 7, pp. 174–184, 1 2019.
[14] I. Gunawan, “Peningkatan pengamanan data file menggunakan algoritma kriptografi aes dari serangan brute force,†TECHSI -
Jurnal Teknik Informatika, vol. 13, pp. 14–25, 1 2021.
[15] H. Puspasari and W. Puspita, “Uji validitas dan reliabilitas instrumen penelitian tingkat pengetahuan dan sikap mahasiswa
terhadap pemilihan suplemen kesehatan dalam menghadapi covid-19,†Jurnal Kesehatan, vol. 13, pp. 65–71, 1 2022.
[16] S. E. D. Kurniawan, A. Widodo, and A. Nugroho, “Meningkatkan sistem layanan pelanggan dengan pendekatan framework
itil,†JOINTECS (Journal of Information Technology and Computer Science), vol. 7, pp. 1–8, 1 2022.
dalam mendukung proses belajar siswa sd it raflesia cimanggis depok,†Jurnal Abdi Masyarakat (JAM), vol. 7, pp. 174–190, 1
2022.
[2] Y. T. Sepis, “Analisa keamanan sistem informasi menggunakan framework cobit 5 dengan domain dss05 dan apo13 di pt xyz,â€
TeIKa, vol. 12, pp. 35–42, 5 2022.
[3] A. Widianto and A. P. Subriadi, “It service management evaluation method based on content, context, and process approach: A
literature review,†Procedia Computer Science, vol. 197, pp. 410–419, 2022.
[4] T. Lin, P. Wu, and F. Gao, “Information security of flowmeter communication network based on multi-sensor data fusion,â€
Energy Reports, vol. 8, pp. 12 643–12 652, 1 2022.
[5] B. Alkhazi, M. Alshaikh, S. Alkhezi, and H. Labbaci, “Assessment of the impact of information security awareness training
methods on knowledge, attitude, and behavior,†IEEE Access, vol. 10, pp. 132 132–132 143, 2022.
[6] D. Herlinudinkhaji, “Evaluasi layanan teknologi informasi itil versi 3 domain service desain pada universitas selamat sri kendal,â€
Walisongo Journal of Information Technology, vol. 1, pp. 63–74, 1 2019.
[7] AXELOS, ITIL Foundation, ITIL 4 edition, 1st ed. TSO (The Stationery Office), 2019. [Online]. Available:
www.tsoshop.co.uk
[8] H. Fryonanda, H. Sokoco, and Y. Nurhadryani, “Evaluasi infrastruktur teknologi informasi dengan cobit 5 dan itil v3,†JUTI:
Jurnal Ilmiah Teknologi Informasi, vol. 17, pp. 1–11, 1 2019.
[9] R. D. Handayani and R. Z. A. Aziz, “Framework information technology infrastructure library (itil v3) : Audit teknologi
informasi sistem informasi akademik (siakad) perguruan tinggi,†Explore: Jurnal Sistem Informasi dan Telematika, vol. 11, pp.
29–35, 1 2020.
[10] K. Marzuki, N. Hanif, and I. P. Hariyadi, “Application of Domain Keys Identified Mail , Sender Policy Framework , Anti-Spam
, and Anti-Virus : The Analysis on Mail Servers,†International Journal of Electronics and Communications System, vol. 2,
no. 2, pp. 65–73, 2022.
[11] S. Hanief and I.W. Jepriana, “Analisis maturity level dalam blended learning pada domain service operation framework itil v3,â€
JUTIK: Jurnal Teknologi Informasi dan Komputer, vol. 5, pp. 68–75, 2019.
[12] J. Sudrajat, Y. Prihadi, and A. L. Suryana, “Penerapan manajemen layanan teknologi informasi menggunakan framework information
technology infrastructure library v.3 (studi kasus stmik mardira indonesia),†Jurnal Computech & Bisnis, vol. 13, pp.
18–27, 2019.
[13] A. Sugianto and S. Rahman, “The effect of product quality, price, and promotion on purchase decision of shinyoku lights at cv.
sinar abadi pekanbaru,†PROCURATIO, vol. 7, pp. 174–184, 1 2019.
[14] I. Gunawan, “Peningkatan pengamanan data file menggunakan algoritma kriptografi aes dari serangan brute force,†TECHSI -
Jurnal Teknik Informatika, vol. 13, pp. 14–25, 1 2021.
[15] H. Puspasari and W. Puspita, “Uji validitas dan reliabilitas instrumen penelitian tingkat pengetahuan dan sikap mahasiswa
terhadap pemilihan suplemen kesehatan dalam menghadapi covid-19,†Jurnal Kesehatan, vol. 13, pp. 65–71, 1 2022.
[16] S. E. D. Kurniawan, A. Widodo, and A. Nugroho, “Meningkatkan sistem layanan pelanggan dengan pendekatan framework
itil,†JOINTECS (Journal of Information Technology and Computer Science), vol. 7, pp. 1–8, 1 2022.
Downloads
Published
2023-03-31
Issue
Section
Articles
How to Cite
[1]
M. C. Pontoan, J. I. SIhotang, and E. Lompoliu, “Information Security Analysis of Online Education Management System using Information Technology Infrastructure Library Version 3”, MATRIK, vol. 22, no. 2, pp. 207–216, Mar. 2023, doi: 10.30812/matrik.v22i2.2474.
Similar Articles
- Ardafa Ihromi, Yuda Syahidin, Erix Gunawan, Neneng Yuniarty, E-Mortality using Agile Scrum Method to Improve Information Services Effectiveness , MATRIK : Jurnal Manajemen, Teknik Informatika dan Rekayasa Komputer: Vol. 22 No. 3 (2023)
- Erna Daniati, Sucipto Sucipto, Anita Sari Wardani, Akmal Hisyam Pradhana, Usability Test on the System Determination Decision Support ReleaseProduct Towards Contribution Level Decision Maker , MATRIK : Jurnal Manajemen, Teknik Informatika dan Rekayasa Komputer: Vol. 24 No. 3 (2025)
- Muchammad Ismail Hamzah, DESAIN DAN IMPLEMENTASI WEB SMP ISLAM NGEBRUK MENGGUNAKAN PHP DAN MYSQL , MATRIK : Jurnal Manajemen, Teknik Informatika dan Rekayasa Komputer: Vol. 16 No. 2 (2017)
- Debby Ummul Hidayah, Ika Romadoni Yunita, Gustin Setyaningsih, Evaluasi Website Kuliah Online STMIK Amikom Purwokerto Menggunakan Metode Heuristik (Studi Kasus Mata Kuliah Enterprise Resource Management) , MATRIK : Jurnal Manajemen, Teknik Informatika dan Rekayasa Komputer: Vol. 18 No. 2 (2019)
- Tarwoto Tarwoto, Adam Prayogo Kuncoro, Evaluasi Penerapan Sistem Informasi Smart Prodi dengan Pendekatan Delone Mclean dan Framework Cobit 5 , MATRIK : Jurnal Manajemen, Teknik Informatika dan Rekayasa Komputer: Vol. 18 No. 2 (2019)
- Agus Pribadi, Rancangan Atribut Data Pada Informasi Spasial Satuan Kerja Perangkat Daerah (Pendidikan) Untuk SIGDa Kabupaten Lombok Barat , MATRIK : Jurnal Manajemen, Teknik Informatika dan Rekayasa Komputer: Vol. 15 No. 2 (2016)
- Angelina Ervina Jeanette Egeten, Siska A. Damanik, Ika Agustina, Marcelina Panggabean, Perancangan Sistem Informasi Posyandu Berbasis Web Pada Yayasan Kalyanamitra Di Jakarta Timur Untuk Mendukung Program Bidang Pendampingan Komunitas , MATRIK : Jurnal Manajemen, Teknik Informatika dan Rekayasa Komputer: Vol. 18 No. 2 (2019)
- Angelina Ervina Jeanette Egeten, PENGARUH PEMBELAJARAN E-LEARNING DAN KEBIASAAN BELAJAR TERHADAP PENINGKATAN KOMPETENSI MAHASISWA PASCASARJANA PADA UNIVERSITAS BINA NUSANTARA , MATRIK : Jurnal Manajemen, Teknik Informatika dan Rekayasa Komputer: Vol. 16 No. 2 (2017)
- Renita Fitriani, Muhammad Tajuddin, DESAIN SISTEM INFORMASI SEKOLAH BERBASIS ANDROID , MATRIK : Jurnal Manajemen, Teknik Informatika dan Rekayasa Komputer: Vol. 16 No. 1 (2016)
- Angelina Ervina Jeanette Egeten, Lya Santi Rahayu, Riansyah Rafsanjani, Analisis dan Perancangan Sistem Reservasi Paket Wisata Untuk Internal Karyawan PT. Garuda Maintenance Facility (GMF) Tbk , MATRIK : Jurnal Manajemen, Teknik Informatika dan Rekayasa Komputer: Vol. 19 No. 1 (2019)
You may also start an advanced similarity search for this article.
.png)
