ANALISIS PENGUKURAN TINGKAT KESIAPAN IMPLEMENTASI KNOWLEDGE MANAGEMENT SYSTEM DI KANTOR PUSAT PELAYANAN TERPADU PROVINSI BENGKULU
Abstract
Integrated Licensing Services Office (KP2T) Bengkulu Province is an institution that aims to improve and enhance the quality of
services in the field of licensing and non-licensing through the mechanism of coordination, integration and synchronization as
well as the principles of good governance (goog government). documentation of knowledge is that knowledge possessed by each
employee does not go away and can also be shared to other employees, as well as the creation of a means to discuss and
distribute the problems, as well as knowledge that is still stored in each employee to avoid a repeat of kesalaha-mistakes that
have been done , This research was conducted by census employees as respondents using questionnaires, research questionnaire
Data Calculation results of the third aspect of abstract, soft, and hard by calculating an average of 61.17%, or at the level of 4
(receptive) obtained from the mean average at 69.35% abstract aspects of the assessment, the average soft aspects of 57.26%
votes and an average aspect hard vote of 56.9%. Preparation of analytical knowledge management Integrated Licensing Services
Office (KP2T) Bengkulu province was ready to implement knowledge management.
References
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[5] Widiastuti Sri dan Budi Indra, “Analisis Pengukuran Tingkat Kesiapan Knowledge Management: Studi Kasus Pusat Pengolahan Data dan Informasi Badan Koordinasi Penanaman Modal”, Universitas Indonesia, 2014.
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[7] Tiwana Amrit, “ The Essential Guide to Knowledge Management”. Practice Hall PTR 2001, 2001.
[8] Turban E, Sharda R & Delen D, “Decision Supportand Business Intelligence System, Boston : Pearson,2011.
[9] Airlangga Agung Perdana, “Analisis Pengukuran Tingkat Kesiapan Implementasi Knowledge Management di Pusat Sistem Informasi dan Teknologi Keuangan Kementrian Keuangan”, Universitas Indonesia, 2014
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