Assani, Moh. Yushi, Ari Rudiyan, and Ummu Radiyah. “NLP-Based Sentiment Analysis of Islamic Mobile BankingReviews for Digital Service Quality Enhancement”. Jurnal Bumigora Information Technology (BITe) 7, no. 2 (December 30, 2025): 131–140. Accessed January 13, 2026. https://journal.universitasbumigora.ac.id/bite/article/view/5943.